General
Distance Learning Support- Mileposts
EdPower is dedicated to supporting educators with Distance Learning. We have put together a few ways that we believe you can utilize the EdHub app whether teaching in person, in a hybrid model or remotely. Student Educational Support Assessment ...
Finding an attachment on your help ticket
We often attach files when resolving tickets in our help system. To find the file that we provided to you, first enter the My Area of the Help and Support Site by clicking on the My Area in the upper right hand corner. Next find the ticket, you may ...
EdHub User Interface Overview Summer 2020
This video is a 12 minute overview of our new EdHub User Interface that released in June 2020. https://youtu.be/iKdRfrbB8XQ
Missing Students in EdHub
All student accounts are created and updated by your district's Student Information System (SIS). If a student is not showing up in EdHub the first thing to check is that the student is correct in the SIS. EdHub relies on a minimum of four files from ...
Forgot Username
All accounts are managed via your district’s Student Information System (SIS). User Accounts are set up within your district using a full email address on record via your district's SIS (i.e., jdoe@school.org). Please contact your District IT person ...
Forgot Password Reset Not Working
There are several reasons that you may experience this problem. The forgot password feature will attempt to send an email to the email address on record for the specified user that you entered. This may fail for any of the following reasons: The ...
Fix for Missing Scroll Bars on a Mac
If you are missing your horizontal or vertical scroll bars in Mileposts, follow these steps. 1. Click on the apple in the top left corner of your screen. 2. This takes you to System Preferences > General > Show scroll bars > Always A. Consider ...
Forgot Password
If you have forgotten your password there is a Forgot My Password link on the EdHub login page. **Passwords must be between 8 and 100 characters long, contain at least one number, one uppercase letter, or one special character (!@#$%^&+= _*-). Space ...