Changing Email Address and Usernames

Changing Email Address and Usernames

Note: All the user accounts should be synced nightly from your district's Student Information System (SIS). All changes should be done in the SIS or it will be overwritten nightly with what is in the SIS. The following steps should only be done to staff that are not synced from The SIS.

Note: Only administrators have access to changing email addresses and usernames. 

Note: When an administrator changes an email or username in EdHub that change is immediate. However, Single Sign On for your other accounts (ie. Teacher Vitae, Gooru etc.) will not register a change until your district runs it’s next export (typically overnight). Therefore, Single Sign On will not work with the new email until the next day.


The following steps are used to access user accounts where you can change Email address (Steps 6-8) or Username (Steps 9 & 10)

  1. Login to EdHub

  2. Click Admin

  1. Click User Accounts

  1. Choose the User

  2. Click the Pencil Icon to Edit


Change Email

  1. Click General tab

  2. Edit Email Address

  3. Click Save

Change Username

  1. Click Account tab

  2. Edit User Name box

Or

  1. Edit the domain by clicking the dropdown arrow and choosing the new domain.

  2. Click Save

.

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